The Money Helper Directory
We understand how important it is to have full and reliable travel insurance cover when you’re travelling, especially if you have existing medical conditions.
At Lighthouse, we can consider cover for hundreds of different conditions, and we pride ourselves on offering high-quality travel insurance policies tailored to the needs of our customers.
While we believe our policies offer excellent value for money, we are committed to always putting your needs first. If we are unable to provide suitable cover, or if you would like to explore additional options, you can access a list of specialist providers through the Money Helper Travel Insurance Directory — a free, independent service provided by the Government’s Money and Pensions Service (MaPS).
By Phone: Call 0370 950 1790 (Monday – Friday, 9:00 am to 5:30 pm)
Online: Visit the Money Helper Travel Insurance Directory.
If you need any help accessing the directory or require additional support, please get in touch with our team — we’re here to assist you.
Can Lighthouse provide cover for my conditions?
Our online quote system will guide you through the process of declaring your medical conditions. In most cases, you will receive an instant decision about whether we can offer you cover.
If you would prefer to speak to someone, or need extra support, our team is happy to help — simply get a quote or contact us directly.
What if we can’t offer cover or the premium is higher?
If you’re unable to obtain cover with us, have cover excluded, or receive a higher premium because of a declared medical condition, help is available.
You can access the Money Helper Travel Insurance Directory, a free, independent service provided by the Government’s Money and Pensions Service (MaPS). It’s designed to help customers find specialist travel insurance providers.
How can I access the Money Helper Directory?
By Phone: Call 0370 950 1790 (Monday – Friday, 9:00 am to 5:30 pm)
Online: Visit the Money Helper Travel Insurance Directory to see the full list of participating providers.
If you need any assistance accessing this directory or finding the right support, please let us know — we’re here to help.
Who is the travel insurance directory for?
Please watch this short video from the Money Helper Directory explaining how they can help you.